Ever Subscribe to Save Customer NotificationsUpdated 7 months ago
Ever Subscribe to Save Customer notifications:
EVER's Subscribe to Save service is for your convenience, with no gotchas. We'll keep you in the loop on all things related to your subscription order. Below, find a full list of notifications you can expect.
Sent to customers when they first sign up for a subscription |
Sent to customers when they cancel all subscriptions and become inactive |
Sent to customers when their recurring payment is processed |
Sent to customers 3 days before their card is charged for subscription renewal |
Sent to customers when purchase runs out of stock |
Sent to customers when card charge is declined. How often is the Card declined notification sent following a failed charge?The Card declined notification is sent when the charge fails initially. Additional notifications will be sent at the next retry attempt following a seven-day period from the previous notification. |
Sent to your customers when their credit card is about to expire. Emails will be sent out 2 days prior to the upcoming charge notification. This notification applies to migrated customers only. Non-migrated customers who originally checked out via Shopify's checkout will receive the relevant notification from Shopify. |
Sent to customers when a charge is refunded. This notification applies to migrated customers only. Non-migrated customers who originally checked out via Shopify's checkout will receive the relevant notification from Shopify. |
Sent to customers when they enter their email to access their subscriptions |
Sent to customers when their payment source needs to be re-authenticated. This notification applies to migrated customers only. Non-migrated customers who originally checked out via Shopify's checkout will receive the relevant notification from Shopify. |